FAQ'S

WHAT IS "BROADBAND"?
A broadband Internet connection is a cable modem, DSL, LAN, T1, T3, LAN, WAN, or any other high-speed "always on" connection. If you have to dial up to an access number to reach the Internet then you do not have broadband. A broadband Internet connection is required to use the VoiceLine service.

DO I NEED A BROADBAND ROUTER?
No. The MTA XT telephone adapter has a built-in router that allows you to connect one PC to it to access the Internet. You would only need a separate router if you wanted to connect more than one PC.

CAN I USE A CORDLESS PHONE?
Yes. Any standart phone will work with VoiceLine. Feel free to plug in your cordless phone and walk around your house while you talk.

CAN I TAKE VOICELINE WITH ME WHEN I TRAVEL?
Yes. Your VoiceLine service travels with you. When someone calls your phone humber, your phone simply rings wherever you have your telephone and adapter plugged into a broadband Internet connection - whether you are home or traveling somewhere else in the world.

CAN I CALL LOCATIONS THAT ARE NOT IN MY CALLING PLAN?
Yes. You can make calls to any location not included in your monthly calling plan. These calls are considered out-of-plan and are charged a per-minute rate based on the country you are calling. Please refer to your Online Account Center.

HOW DO I LOGIN TO THE MTA WEB MANAGEMENT TOOL?
The MTA Web Management tool can be used to review the device's settings and configure features. From a PC connected to teh MTA's LAN port, open a Web browser, and, in the Address text box, enter 192.168.99.1. Press the Enter key to access the login page. Enter the user ID admin and the password n2p, and then click the OK button.

CAN I SEND AND RECEIVE FAXED WITH VOICELINE?
Yes. You can connect your fax machine to the InnoMedia MTA XT telephone adapter to send and receive faxes. You do not need to change any settings on the telephone adapter.

Fax is only available through the InnoMedia MTA 3328-2R and the InnoMedia MTA XT 6328-2Re telephone adapters with built-in router. The InnoMedia MTA 3328-2 telephone adapter without router and the XJ100 Wireless Handset do not support fax.

VoiceLine Calling Features
VOICELINE CALLING FEATURES
FEATURES DESCRIPTION
3-Way Calling

Press the Flash button (or the hook) during a call. Once you hear the dial tone, dial the second party. When the second party is connected, press the flash button again to conference in the first party. There will be a three-way connection!
Call Waiting

Once you hear the tone signaling a second call coming into your line, simply press the Flash button (or the hook) on your phone.
Caller ID

With VoiceLine Caller ID, you will see the phone number of the party who is calling you - even when you are on the other line. You must have a phone equipped with a caller ID display.

This table contains the dial codes for some popular VoiceLine calling features.

VOICELINE CALLING FEATURE DIAL CODES
Feature
Action
Dial Code
Call Blocking SELECTIVE CALL ACCEPTANCE:
Reive only calls from telephone numbers on your pre-defined acceptance list.

 *64
  Deactivate feature and receive all calls. *84
  SELECTIVE CALL REJECTION:
Block only calls from telephone numbers on your pre-defined rejection list.
 *60
  Deactivate feature and receive all calls. *80
  ANONYMOS CALL REJECTION
Block all calls whose telephone numbers are hidden due to the caller purposely blocking that information.		 *77
  Deactivate feature and receive all calls. *87
Call Fowarding
All Calls/
Unconditional 		Send all calls to a pre-defined destination #. *72
  Send all calls to VoiceMail. *72123
  Send all calls to a new destination #. *72
(phone #)
  Deactivate feature & receive all calls.
 *73
Call Forwarding
No Answer 		Send unanswered calls after a certain # of rings to a pre-defined destination #. *92
  Send unanswered incoming calls to VoiceMail. *92123
  Send unanswered incoming calls to a new destination #. *92
(phone #)
  Deactivate feature. *93

* When you forward calls, the inbound and outbound calls are priced according to your calling plan.